FAQs
Start by sharing your design brief (inspiration images, stone preferences, budget). We then send a quote, CAD render, and expected timeline. After you approve the CAD and 50% deposit (UPI/Bank Transfer), production begins. Final balance is collected before shipping.
Yes — we provide CAD renders and, wherever possible, photo-real mockups or short videos so you can approve proportions and finish before we make the piece.
Timings depend on design complexity and stone sourcing. Typical local delivery for standard custom pieces is around 10 days from CAD approval, but bespoke high-complexity pieces may take longer — we always confirm timelines on the quote.
Yes. We will inspect and verify the stone and recommend the best setting method. If a certificate is present, please share it before starting.
Minor adjustments may be possible before final casting or setting; major changes after production begins will require re-quote and may extend timelines.
Yes — we accommodate surprise deliveries and alternate shipping addresses upon request. Include special instructions at checkout.
Yes — engraving is available for many styles; we’ll confirm space and font options before production.
